T&Cs

All browsing of this website and orders/purchases made through this website are subject to the following terms and conditions and all applicable laws. These terms and conditions may change without prior notice and at our discretion.

This website is owned and operated by The Magic Quilt (Katie Foster) (TMQ). 

TMQ maintains this website for your personal entertainment, information, education and communication. Please feel free to browse this website. You may download material displayed on this website for non-commercial, personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not however, distribute, modify, transmit, reuse, report or use the contents of this website for public or commercial purposes, including the text, images, audio or video without TMQ’s written permission.  You should assume that everything you see or read on this website is copyrighted.

Your use and browsing of this website is at your own risk. Neither TMQ nor any other party involved in creating, producing, or delivering this website is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, this website.

Any communication or material you transmit to this website by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like is, and will be treated as, non-confidential and non-proprietary.

TMQ has not reviewed all of the websites linked to this website and is not responsible for the contents of any off-site pages or any other sites linked to this website. Your linking to any other off-site pages or other sites is at your own risk.

TMQ is not liable for any damages that may occur from the use or misuse of the products sold on this website.

TMQ may change or update information on this website at any time without notice, including prices and availability of items.

All prices listed on this website are in Australian dollars and order payments will be processed in Australian dollars. Payment will be accepted by Visa, Mastercard or PayPal only. 

Delivery

TMQ aims to deliver items as quickly as possible and within time periods indicated.  However, TMQ will not be responsible for any delays in delivery which are beyond its control. If TMQ is made aware of any potential delay in delivery by its delivery suppliers, it will communicate this with the customer within five (5) business days of receiving such information.

If products are not available at the time of placing the order, the customer will be notified via email and given the option of back ordering or a full refund.

Goods will be shipped via Australia Post. Once payment has been received, goods will be shipped within three (3) business days. 

When more than one item is ordered, items may not arrive simultaneously. There will be no additional freight charge to you in this instance unless the items are shipped separately at your request.

Please inform us IMMEDIATELY if there is a problem with your delivery, or if goods arrive damaged.

Please note that occasionally countries may charge the recipient duties on the ‘import’ of packages. As these charges are the responsibility of the recipient, please check the customs service in your destination country to see if charges are applicable. TMQ will not reimburse customers on these import costs or refund if a customer refuses to pay them or accept delivery due to these unforeseen instances.

Refunds

Defective items will be replaced. Should you make an incorrect purchase or change your mind after purchasing, TMQ will offer to exchange your purchase within 14 days for other TMQ products of equal value once original purchase has been returned and received.  Returned goods must be in exactly the same condition as they were when you received them.  Refunds and exchanges will not be offered on books signed by the author with personal message

Security

Customer information and data entered on this website are encrypted with industry standard 128 bit SSL. 

Fraud Prevention

 TMQ may provide your transaction-related information to a reputable third party organisation to perform address verification, ensuring that the address details provided match the listed credit card address.

Communication

Our primary means of communication with you will be via the email address you provide to us.  RFC will not be held responsible for any missed communication due to the email address being incorrect.

Governing Law

All disputes regarding this Agreement shall be governed by the laws of Queensland. The parties agree that the Courts of Queensland shall have jurisdiction over any legal disputes arising from this Agreement.

Disclaimer

Because prices, product descriptions and availability can change quickly, RFC does not warrant the accuracy or completeness of information on this website and will not be responsible for any typographical errors or errors in illustrations, pictures or descriptions. Pictures of products are for illustration only and actual product may differ from the picture shown.  Due to fabric availability, quilts and quilt kits may be sent with alternative fabrics to the ones shown on this website. It is the responsibility of the customer to ensure that any purchase decisions are based on current information by emailing katie@themagicquilt.com.au.

The Magic Quilt

PO Box 205

Ormeau Qld 4208

katie@themagicquilt.com.au

ABN 82305017459

Privacy

This following document sets forth the Privacy Policy for The Magic Quilt website, www.themagicquilt.com.au. We are committed to providing you with the best possible customer service experience. The Magic Quilt is bound by the Privacy Act 1988, which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to customer support features, you are required to submit personally identifiable information.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. The Magic Quilt takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this website.  From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

The Magic Quilt reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use this website.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. The Magic Quilt reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

The Magic Quilt welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by post or email.

Attn: Privacy Policy
The Magic Quilt
PO Box 205, Ormeau Qld 4208
AUSTRALIA

katie@themagicquilt.com.au